Privacy Policy

Effective Date: July 24, 2026

At ClearHive Pro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

1. Personal Information We Collect

We may collect the following personal information when you interact with our website, enroll in a course, submit a form, or contact us:

• Full name

• Email address

• Phone number

• Mailing address (when applicable)

• Date of birth (when required for certification or enrollment)

• Payment information (processed securely through third-party payment providers)

• Government-issued photo ID (when required for course enrollment or certification)

• Course registration information

• Any additional information you voluntarily provide through forms, emails, or customer support.

2. Purpose for Collecting Personal Information

We collect your personal information to:

• Process course registrations and enrollments.

• Provide access to educational programs and student resources.

• Schedule appointments, mock sessions, and certification-related services.

• Communicate important updates regarding your account or courses.

• Respond to customer service inquiries.

• Process payments.

• Improve our services and customer experience.

• Comply with legal and accreditation requirements.

3. Sharing of Customer Information

ClearHive Pro respects your privacy.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information only when required by law or when necessary to provide services you have requested (such as secure payment processing or certification services), and only with trusted service providers that are required to safeguard your information.

4. SMS Messaging Terms & Conditions

By opting in, you agree to receive text messages from ClearHive Pro sent from 252-378-7509.

Message frequency varies and may include:

• Appointment reminders

• Course updates

• Enrollment notifications

• Payment reminders

• Student support communications

• General customer service messages

Message and data rates may apply.

Reply STOP at any time to opt out of receiving text messages.

Reply HELP for assistance.

Your consent to receive text messages is not a condition of purchasing any product or service.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices

You may opt out of receiving text messages at any time by replying STOP.

You may also contact us to request updates or corrections to your personal information.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

ClearHive Pro

Phone: 252-378-7509

Email: info@clearhivepro.com

Website: https://www.clearhivepro.com